Our second persona is Ben Brown who has MND and currently uses eye gaze when he has the energy to do so. Typically, he has to move to a low-tech solution as he becomes tired throughout the day. Ben is very proficient with his high tech device and has learnt where all his vocabulary is stored. It is very problematic that his access depends on having enough energy to use eye gaze and Ben’s family is worried that he will be not able to access his eye gaze as time goes on.